Services

STRATEGY

Develop actionable strategies that advance business outcomes and deliver results.

This includes:

  • BUSINESS + OPPORTUNITY ASSESSMENTS
  • STRATEGIC PLANNING + EXECUTION
  • BUSINESS CASE REALIZATION
  • BUSINESS + OPERATING MODEL STRATEGY (FOSSA ExO)
  • DIGITAL TRANSFORMATION

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CUSTOMER (Cx)

Improve the customer journey through innovative interactions across channels, platforms, and devices that exceed expectations and build advocacy

This includes:

  • MARKETING - PRODUCT MANAGEMENT
  • FULFILLMENT + LOGISTICS
  • DIGITAL TRANSFORMATION
  • CUSTOMER SERVICE OPERATIONS
  • CUSTOMER JOURNEY + EXPERIENCE
  • VENDOR + SOLUTION EVALUATION

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PEOPLE (Ex)

Cultivate a high performance organization that is agile and engaged, aligning your culture, talent, and strategy.  

This includes:

  • CHANGE MANAGEMENT
  • COMMUNICATION + TRAINING DELIVERY
  • KNOWLEDGE MANAGEMENT
  • STAKEHOLDER ENGAGEMENT
  • TEAM LEADERSHIP + DEVELOPMENT
  • ORGANIZATIONAL EFFECTIVENESS + ALIGNMENT
  • PEOPLE STRATEGY

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PROCESS

Maximize operational efficiency by reducing complexity, ensuring quality, and improving productivity.


This includes:

  • PROCESS REENGINEERING + IMPROVEMENT
  • SUPPLY CHAIN OPTIMIZATION + MANAGEMENT
  • OPERATIONAL EXCELLENCE
  • ENTERPRISE PERFORMANCE MANAGEMENT
  • LEAN/SIX SIGMA ADOPTION
  • VENDOR + SOLUTION EVALUATION

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TECHNOLOGY

Leverage technology to gain insights, transform processes, and innovate for competitive advantage.

This includes:

  • TECHNOLOGY ENABLEMENT + IMPLEMENTATION
  • VENDOR + SOLUTION EVALUATION
  • AGILE LEADERSHIP
  • DIGITAL TRANSFORMATION
  • PRODUCT MANAGEMENT
  • PROJECT RESET + RESCUE

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MARKETING RESEARCH

Understanding how to give customers and markets the best brand experience. They love me, they love me not. They love me, they love me not…

When it comes to discovering the opinions of your customers and new markets, you can pull petals off flowers or you can do serious research.


This includes:

  • ADVERTISING + MESSAGE TESTING
  • BRANDING + POSITIONING RESEARCH
  • ARTIFICIAL INTUITION PROOF OF CONCEPT
  • COMPETITIVE RESEARCH
  • CUSTOMER EXPERIENCE STUDIES
  • EMPLOYEE SATISFACTION RESEARCH
  • ONLINE RESEARCH COMMUNITY DEVELOPMENT
  • PRODUCT DEVELOPMENT

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PROFESSIONAL DEVELOPMENT

Professional development is pivotal for any 21st-century company, and it’s essential to make these opportunities fun and inviting. We provide your employees with training another professional development event, not like any other. We keep them excited, engaged and interested in the opportunity that is available, as it will help them grow within their current role and also on a personal and professional level. When your employees are excited about professional development, they will get more from the programs and are more likely to feel valued by you and your company.

We believe that organizations should invest in their employees, so they invest in your goals. You want them to get excited about your successes, and feel motivated to improve your products, contribute to your workplace culture, and be an active part of the company community. Your employees will not be as apt to be invested in you if you don’t make it a point to invest in them.

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TRAINING

FLOW encompasses and embraces the continuous process of facilitated learning opportunities including credentials and acquiring new knowledge such as academic degrees through formal coursework, through conferences and informal learning opportunities situated in practice and exponential technology.

APN provides and facilitates the process of improving and increasing capabilities and capacities of individuals and organizations through accessibility to innovations and techniques and training opportunities in the workplace. Our core belief is that healthy personnel and organization help build and maintain morale in the workplace and attract higher quality and well qualified of individuals to a team. APN develops its programs so people and organizations could grow exponentially and thrive.

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